I used to be on hold for approximately forty minutes, with frequent ‘updates’ from a supervisor named Tony…who was calling some unidentified Division to examine on the next, lacking voucher….when…Certainly,, I had been Lower off! I identified as again…only to be explained to the wait around could well be 18-25 minutes. I’m nonetheless waiting around on this connect with back. This vacation may be the trip of the life time for my partner, a wounded veteran and most cancers survivor.
be there? And afterwards NO place for them to stay til early morning!! I hope There may be some payment for me in this case. I used to be really unhappy While using the way American Airways taken care of my flight.
I like AA but remember to ensure that they be certain things like the amusement and other things are extensively checked…..especially for the lengthy haul.
Senores Ameican Airways,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de forty five minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo Big apple,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no period su culpa eso era lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar lodge,comida por culpa del retraso,yo llame esa noche en el resort y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
The whole crew employees was good , but this guy went outside of the roles anticipations and has to be praised and regarded. I’m also content we obtain a snack once again.
I understand how challenging airline workforce do the job. I happen to be a Recurrent flyer Because the America West days. I'm the primary to supply the “work very well performed†Discount codes to attendants on flights, and, I handle Every person with utmost regard.
I'm able to let you know this, Unless of course There's some sort of compensation coming from the.A., I will never, at any time, at any time set foot on an American Airways flight yet again ! You can find much too a number of other airlines which can continue to be on plan.
Not simply were being we not seated in Business as advised, we shortly realized the video technique and WiFi was failing to operate and we wouldn't be capable of pay attention to songs or videos through our ten hour flight. I find here often sit up for making the most of motion pictures on lengthy flights.
I called AA this morning and I was notified that they uncovered the car seat in NYC. It will likely be leaving NYC this afternoon and we be at my home sometime today or tomorrow.
I flew American Airways for the first time and it will be my previous time it absolutely was probably the most Awful encounter I'd ever had with a airline. in no way again you had superior Get the act together
I'm unhappy to convey I am let down in American Airline’s dealing with of the make any difference. We never ever acquired our baggage right up until late within the day on March 13th. To incorporate insult to injuries we had been billed $twenty five for each bag by American Airways for our return flight dwelling Regardless that we didn’t pay back to examine our baggage on the best way to the Virgin Islands.
First off, large many thanks and shout out in your Cust Svc rep Laura. She is very welcoming and was in a position to address my issue rapidly. You must sense very lucky to own her as an staff.
So, we landed in One more town, stayed the night time there, and after that flew in Yet another Aircraft. We ended up all established to go, and after that they advised us we couldn’t go wherever because of “Mechanical Difficulties.
I did not have any baggage to examine! Why does AA Consumer Service proceed to lie about motives the flight was overbooked? The ticket agent explained to me the flight was overbooked.